在服务行业,难免会遇见顾客投诉,需要客观并积极的面对,下面记者为大伙收拾的投诉英语对话,期望对大伙有用!
投诉英语对话原文
Complaint
Jack: Is there anything urgent?
Sam: Well, things are like this. Your products are getting worse. What changed in the process?
Jack: Really? But nothing has been changed.
Sam: Don't you change the machine or materials?
Jack: There is no such thing. We will try to find out what happened.
Sam: You'd better be quick. And what are you going to do with that part of the goods that are not up to standard. Shall we return them to you, or hold them for you to decide what to do with?
Jack: if so, we agree to settle your claims.
Sam: OK. The most important thing is to find out the reason. Otherwise, our cooperation will be affected.
Jack: Well. We will let you know as soon as we find out.
投诉英语对话翻译
投诉
杰克:有哪些紧急事吗?
山姆:噢,是如此的。你们的商品水平愈加差了。是生产步骤上有哪些改变吗?
杰克:是吗?但什么都没变啊。
山姆:没更换机器或材料吗?
杰克:绝对没这种事。大家会努力查找问题的。
山姆:你最好快一点。另外,对那部分水平不达标的货物你们计划如何处置?是退还给你们,还是留着听候你们处置?
杰克:若是如此,大家赞同理赔。
山姆:好的。找出缘由才是非常重要的。不然,大家的合作将遭到影响。
杰克:嗯。大家会尽快查明缘由对你说。